Refund policy
At Sellixa, customer satisfaction is our top priority.
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Must include original packaging and tags
- Proof of purchase is required
Non-returnable items:
- Gift cards
- Final sale items (if specified)
- Personal care items (if applicable)
Refunds
Once your return is received and inspected:
- We will notify you of approval or rejection
- Approved refunds will be issued to your original payment method
- Processing time: 5–10 business days
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
- Return shipping may be covered or instructed by our support team
- Contact us before sending any return
📧 Email: puziovhomsi1b24@hotmail.com