Refund policy

At Sellixa, customer satisfaction is our top priority.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • Must include original packaging and tags
  • Proof of purchase is required

Non-returnable items:

  • Gift cards
  • Final sale items (if specified)
  • Personal care items (if applicable)

Refunds

Once your return is received and inspected:

  • We will notify you of approval or rejection
  • Approved refunds will be issued to your original payment method
  • Processing time: 5–10 business days

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

  • Return shipping may be covered or instructed by our support team
  • Contact us before sending any return

📧 Email: puziovhomsi1b24@hotmail.com